I have a client who is having some trouble with the connection of Gmail and the iPhone. They are reporting that by reading emails on the iPhone they are being deleted. I have never noticed a problem for myself.
The variables
There are a number of things that can vary:
- Subscription level Free (Google Apps) or paid for (Google Apps for Business) (The education level
- Imap or Pop 3 connectivity
- Iphone setup as Gmail or Outlook
- Transitioned account form single login
- Enable SSL (enforce SSL for Gmail connections)
I have three Google accounts. I logged into each one and copied the settings
- A has no Google Apps, forwards a copy of each email to my hosted Outlook account.
- B has the free Google Apps
- C has paid for Google Apps for business.
One thing that I was not clear on before is that you can log into your Google account but you need to seperately login to your Apps for Business account (which you can get to by https://www.google.co.uk/a) (unless you click on a Manage Domain button in an email from Google).
Settings for account A:
Settings for accounts B and C:
No comments:
Post a Comment